The entire process of seamless
The entire process of seamless, professional and a warm experience. Teddy was very helpful and responded quickly with answers, revisions and pricing. Highly recommend!!
By Dave R.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
78 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sauna Heater Supply is dedicated to providing high-quality saunas, sauna heaters, sauna lumber and components, steam room equipment, cold plunges and other wellness products that enhance health, wellness and relaxation, while delivering exceptional customer service and expert guidance.
Sauna Heater Supply (saunaheatersupply.com) has 78 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
78 approved reviews, newest moderated first
The entire process of seamless, professional and a warm experience. Teddy was very helpful and responded quickly with answers, revisions and pricing. Highly recommend!!
By Dave R.
I was looking to purchase an outdoor sauna and had a great experience with James. He was knowledgeable, patient, and very understanding. The service was unexpected and I highly recommend James!
By Jay
Ordering process was very smooth, and customer service has been excellent. 👍
By Nick
great customer service. very helpful and knowledgeable!
By Kristen B. B.
Super fast customer service, gave me the absolute best price I could find anywhere, and just amazing to work with. Highly recommend!
By Michael S.
Amazing product and service! I will be buying more of their welness products for all my future home builds!
By NIVARDO M.
James knows his Sauna information! He was very helpful and patient as we designed and ordered my system.
By Tony F.
Really happy with my experiences with Sauna Heater Supply so far! I've needed to expedite shipping to get equipment quickly and James was super on top of everything to make that happen each time! Will absolutely keep shopping with SHS :)
By Nico G.