representative Adam very helpful and…
representative Adam very helpful and worked to get the business
By Mitchell A.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
25 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SaunaHeaters.com is a U.S.-based specialty retailer of premium sauna heaters, indoor and outdoor saunas, infrared saunas, controls, stones, and accessories for residential and commercial sauna projects. Based in the San Francisco Bay Area, California, we help homeowners, contractors, builders, architects, designers, and commercial facilities choose the right sauna equipment for their space.As an authorized dealer for leading sauna brands including Harvia, HUUM, Scandia, SaunaLife, Saunum, Finlandia, Golden Designs, and others, SaunaHeaters.com offers electric sauna heaters, wood-burning sauna stoves, Wi-Fi and traditional controls, complete saunas, sauna kits, stones, and accessories.Choosing the right sauna heater depends on more than room size alone. Insulation, glass and other cold surfaces, indoor or outdoor installation, heater output, voltage, phase, and control requirements can all affect proper sizing and compatibility. Our sauna specialists provide personalized guidance before and after purchase, and customers can use our online Sauna Heater Size Calculator to help determine the appropriate heater capacity for their sauna.SaunaHeaters.com combines online convenience with specialized sauna expertise. Customers can receive support by phone, chat, or email, along with fast insured nationwide shipping, free shipping on sauna heaters, and an easy return process for eligible products.Whether replacing an existing sauna heater, building a backyard sauna, or planning a commercial sauna for a gym, spa, hotel, or wellness facility, our goal is to make sauna equipment selection, purchasing, delivery, and support straightforward from start to finish.
SaunaHeaters.com (saunaheaters.com) has 25 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
25 approved reviews, newest moderated first
representative Adam very helpful and worked to get the business
By Mitchell A.
It’s been great working with Saunaheaters.com. They’re very prompt and easy to work with. We buy multiple heaters from them per month and so far it’s been a seamless process!
By Clark B.
Great buying experience, great product, knowledgeable people. Highly recommend.
By Miles J.
Best price on the internet and easy order process that guided me through the options I needed to get the complete sauna system.
By Erica L.
The representative Ryan was very helpful in selecting a heater. Very smooth process overall and great price for the unit selected. Will plan to do business with them again. Thank you!
By Josh
This company is absolutely a gem! The customer service, the professionalism, the sense of urgency, the depth of knowledge - this is a 5 star sauna and sauna heaters provider from every perspective. I wish I had gone with them for my project from the beginning. They did help fix someone’s else mistake in the most timely manner and saved the day for me. Ryan is a pleasure working with you! Highly recommend them for any residential but especially a commercial project.
By Alena M.
I don’t write reviews often, but this one was worth it. I ordered a HUUM DROP 9kW heater and had a lot of questions beforehand. Andy and Ryan were responsive and really easy to work with. Shipping was quick, and everything arrived as expected. Highly recommend.
By Tina
Excellent communication and lightning fast shipping. Sauna stove and stones arrived in perfect condition and the packaging was excellent. Best freight experience I have had from any company. Highly recommend!!!
By T. H.