Awesome Product!
Fast shipping, great quality and super easy to assemble. I'm obsessed and use mine daily! I HIGHLY recommend this company and their products!! A+++++
By Trip K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
446 reviews
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We've created the world's most accessible at-home wellness experience.
Saunabox (saunabox.com) has 446 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
446 approved reviews, newest moderated first
Fast shipping, great quality and super easy to assemble. I'm obsessed and use mine daily! I HIGHLY recommend this company and their products!! A+++++
By Trip K.
The first one broke after 50 days, but they replaced it. Now the new one works well, stays hot and feels great. I hope this one lasts for months.
By Kyle S.
Saunabox is highly effective. Heats up in about 15 minutes (we store ours in the garage, starting temperatures are lower in there). Fits two people pretty well without feeling cramped. We always sleep better at night and it has been a huge help in recovering sore muscles.
By Tori T.
Horrible customer service. They do not return emails. Says it is Bluetooth enabled but it's not.
By Kyle K.
I’m really pleased with my Sauna Box Go. It works well and produces great heat. It’s well made and feels like it will last a long time. Unfortunately I can’t figure out how to get the Bluetooth connection the app to work and there are no instructions online. Customer service hasn’t responded with any help either.
By Don H.
Absolutely love the SaunaBox. Easy setup, great design, and powerful HEAT!! I love the feeling after a deep sweat in the SaunaBox! Highly recommend for anyone wanting to get into the home sauna space at a reasonable low cost!
By Rick H.
Couldn't be happier! Installation/setup was a breeze. It provides a sauna experience that well exceeds (I paid $450) the MSRP. Can't Thank You enough! TG
By T. G.
Bought a SaunaBox. Chair broke 2nd use. Steam Generator broke after first month. Send several emails with pictures. Contacted customer by phone got put on hold and no one ever got back on phone to follow through. See several others with same issue there's no way the should still be aloud to sell this junk
By Fess S.