I send emails to support@ samebyke and…
I send emails to support@ samebyke and no answer. Il call the phone number they have , no answer
By Ioan A.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
280 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SAMEBIKE Electric Bike Official Store
Samebike (samebike.com) has 280 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
280 approved reviews, newest moderated first
I send emails to support@ samebyke and no answer. Il call the phone number they have , no answer
By Ioan A.
The product arrived in a good condition and a day before the estimated date
By Jorge Alberto Claver R.
Todo perfecto 💯 excelente gestión , asesoramiento, seguimiento del producto . Producto de calidad
By Celia carold Huerta Q.
Do not buy this bike. There's nowhere to go if you have problems. Communications are all electronic no UK based phone number. I had no help with my problem just lots of meaningless suggestions. The bike had a design fault and can't be repaired so its not fit for purpose. Whatever you do dont get a flat tyre on the rear wheel or need a new tyre because the only way to remove the back wheel is to dismantle the motor.
By carolyn E.
It is a very good reliable bike, also very strong on hilly roads and unpaved roads. Easy to take everywhere.
By Karin L.
Good help with my order
By Maas
The bike arrived after a few days. The box the bike was in was very damaged. I ended up receiving the cardboard box with reservations and the postman made a note. Fortunately, the bike was undamaged. But I'll take the bike to a bike mechanic if there's anything on the way that I haven't seen. It's an ok bike for the price. It's a bike you'll be happy with.
By Hans
The bike is great!
By Karmen V.