Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
667 reviews
Safe Home DirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
You’ve worked with a number of dealer programs for support, coverage, and funding. Since they are middlemen, low margins and constricting terms inhibit your growth. It’s time to eliminate the middleman.It’s time to go direct.
Safe Home Direct (safehomedirect.com) has 667 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
667 approved reviews, newest moderated first
My Representative John E. set up mine and my parents home and went above and beyond to make sure all our concerns were addressed. I was skeptical at first based if last experiences with other company’s but John’s professionalism and willingness to listen, made this experience one worth recommending.
By Jake S.
Super product with super people to direct and install.
By customerMike M.
Too expensive for what it is, can't turn off the sound when a door is opened.
By Jeanette D.
Nice technical
By customer
Very good and very professional service
By Melinda N.
Davon was very courteous and showed me how to operate my new alarm system.
By VERLEANPHILLIPS
Response from Safe Home Direct· Dec 19, 2025
Thank you for the feedback. Davon will appreciate hearing this. We’re glad he took the time to walk you through the system and make sure you felt comfortable using it.
My sales representative Antonio and technician Davon were patient and walked me through everything.
By Juliet B.
Response from Safe Home Direct· Dec 19, 2025
Thank you for sharing this. Antonio and Davon will be happy to hear it. We’re glad they took the time to walk you through everything and answer your questions.
Best home security provider I have yet come across. Easy to work with, great products, and top-notch service. I'm glad I made the change.
By Benjamin Q.
Response from Safe Home Direct· Dec 19, 2025
Thank you for the kind words. We’re glad the transition was smooth and that you’re happy with the service and products. We appreciate the trust you placed in us.
