Easy to use app and love the instant…
Easy to use app and love the instant notifications.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
667 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
You’ve worked with a number of dealer programs for support, coverage, and funding. Since they are middlemen, low margins and constricting terms inhibit your growth. It’s time to eliminate the middleman.It’s time to go direct.
Safe Home Direct (safehomedirect.com) has 667 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
667 approved reviews, newest moderated first
Easy to use app and love the instant notifications.
By customer
our sales rep AJ was very clear and explained everything to us in a very friendly manner. Our tech, Dominick was also very clear and his instructions easy to understand.,
By Kenneth C. F.
Jay was fast and knowledgeable
By Alan C.
Staff is knowledgeable and helpful in answering questions and care about their customers.
By Del Sorensen C.
very professional and informative, and understanding as well
By customer C.
The reps were professional, knowledgeable and on time. They resolved my issues in one day.
By Don W.
Antonio was prompt and communicated very well with what time to expect him. He explained everything thoroughly and detailed, the whole process was very smooth. The installer Dominic showed up about an hour later and was honestly one of the funniest people I had ever met. Overall 10/10 experience and I’m glad to be done with ADT.
By xClint H.
The security camera doesn’t seem to be working like it should doesn’t always pick up vehicles.Having to keep dealing with my previous provider.
By Crockett H.