Easy to schedule even though my first…
Easy to schedule even though my first therapist choice don’t accept my insurance my second choice did and the first appointment was very good.
By Jeri C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
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Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Easy to schedule even though my first therapist choice don’t accept my insurance my second choice did and the first appointment was very good.
By Jeri C.
Welcoming and guided smoothly.
By Fatima
The system is easy to manage. Therapist is great
By Party J.
User friendly format Prompt Professional Attentive Supportive
By Claudia C.
It has been a full week since I received a wrongful termination email and requested to speak with someone. No one has contacted me or the clients I was actively treating. This is unacceptable and reflects extremely poor client care. Mental health clients have been left in the dark, logging on for sessions with no provider and no communication. Continuity of care should be a priority for any mental health organization. I started with your company when it was PATH and referred several clinicians over the years, but after this experience, RULA is no longer a company I could recommend.
By Yesenia G.
Response from Rula· May 15, 2026
We are always working to improve our patient experience at Rula; however, because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Dr. Marti is very experienced therapist, she introduced her background, listened to my problems and answered my questions, I felt very comfortable with conversation with her. Highly recommended!
By Orchids G.
My psychiatric nurse. She is personable, knowledgeable and very willing to listen to me, her care is much better than the actual Psychiatric Doctor I was seeing for months. That was also in person. I feel my psychiatric nurse is vested in me and my recovery. That means everything for my recovery.
By Kris B.
I put in the app what I was looking for in a therapist and they matched me! Not only did they match me with one, she’s been the same one I’ve been seeing now for three months, also the first therapist I ever talked with! Thank you Rula!
By Anthony P.