Easy to use and great service
Easy to use and great service
By MAURICIO G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Easy to use and great service
By MAURICIO G.
I really love my therapist she is wonderful let's me talk. Ask thoutful questions and give me good advice and ideas. I would definitely recommend people to here for help
By Lisa G.
Counselor is helpful and compassionate
By Katherine
It was nice to get an appointment quickly but the therapy I received wasn’t beneficial and my therapist stopped attending scheduled appointments suddenly with no explanation.
By edward A.
Response from Rula· May 14, 2026
We are always working to improve our patient experience at Rula; however, because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Attentive, sound, grounded advise, available when I need and many method options to help with breakthroughs.
By Jessica S.
It's been really simple getting everything I need appointment and medication-wise. Having kind of a one-stop shop has helped my stress over finding a therapist & psychiatrist as well
By Kyra K.
Absolutely terrible billing, insurance, and support teams. Routinely told that I was covered, only for them to let me know that I wasn't, right before my appointment was supposed to happen. No one there seems to be on the same page.
By Katie G.
Response from Rula· May 14, 2026
We are always working to improve our patient experience at Rula; however, because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Finding the therapist that sounded right for me was easy. Booking was simple. And the appointments have felt productive.
By Gaillyna