I’m new to therapy and it has been a…
I’m new to therapy and it has been a positive experience!
By Jamie C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
I’m new to therapy and it has been a positive experience!
By Jamie C.
I felt very comfortable with the therapist
By Elizabeth R.
We had a great bigining
By Ana S.
Works with my insurance, love my counselor.
By Elizabeth F.
Your missed appointment fee is ridiculous. Anyone who may have an emergency pop up is penalized for their only missed appointment. Trying to get mental health services and then being stressed out by you taking $100 from me for my only missed appointment is ridiculous and cruel. You only add to the mental health exasperation and stress.
By Jai
Response from Rula· Nov 14, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Good therapists. Easy scheduling. If all you have ever known is Kaiser Permanente, this place is a godsend.
By JENNIFER T.
Great therapist, easily accessible. User friendly website
By Leesa M.
I love my counselor and psychiatrist. Both so kind & easy to converse without judgment.
By Stacie M.