The user experience is very…
The user experience is very straightforward, and the access is invaluable. The quality of my provider has been wonderful and I’m very happy with him.
By Alexander
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,972 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
The user experience is very straightforward, and the access is invaluable. The quality of my provider has been wonderful and I’m very happy with him.
By Alexander
Make sure you understand the insurance. They say it'll be less than $25 per visit. Then you learn that you are paying $137. Find health care provider directly. The middle man will always cost you more.
By dariush K.
Response from Rula· Nov 19, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
I believe my therapist really gets me. She is using creative measures to get me to a better place.
By Lawrence M.
Therapist was easy to work with, interested in what I shared and helpful.
By Marjorie
I did already he listen and compassion for his client.
By Lujuana G.
Very easy process to get started, appointments available same week, plenty of reminder emails and texts messages so I didnt forget my appointment, and my provider has been very knowledgeable and given me advice that truly helps my life.
By Sabrina
this platform is so amazing. There are hundreds of options and detailed biographies to assist in selecting the best choice. I have found a wonderful person to guide this next phase of inner depth. Thanks so very much!
By Cece S.
Easy to use and flexible. I found a therapist. I really like and we’ve been able to meet consistently every week.
By Rachel R.