My brother and sister-in-law …
My brother and sister-in-law recommended this site to me and I found a rug I love right away!
By Kathleen B.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
314 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing.For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
RugStudio (rugstudio.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
314 approved reviews, newest moderated first
My brother and sister-in-law recommended this site to me and I found a rug I love right away!
By Kathleen B.
This rug is a show stopper. This company has excellent customer service and high quality rugs.
By Marian I.
I ordered 2 runners for my kitchen and a large area rug for my great room. They all arrived quickly and were well packaged. Very happy overall. The rugs are beautiful and look exactly as they did on the website. I will definitely be ordering from RugStudio again!
By Heather
Good selection of rugs.
By Nancy
Brittany was very quick to respond to me on the chat, extremely helpful and answered all of my questions.
By Breyen P.
Our rug came quickly & looked exactly as pictured on their website. I am usually hesitant to order home decor items online, but glad I did. I wouldn't think twice about ordering from here when I need another rug.
By Irene
Customer Service was amazing. Very helpful
By Michelle G.
Efficient and many many selections! Would recommend customers to check this site first!
By Shri