RugStudio has some of the finest …
RugStudio has some of the finest offerings.
By Sophia
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
314 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing.For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
RugStudio (rugstudio.com) has 314 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
314 approved reviews, newest moderated first
RugStudio has some of the finest offerings.
By Sophia
So far I have found this website to be very helpful. I really like the variety in choice and pricing. Customer service is also incredibly reliable and seeks to appease (to their best ability) customer concerns and wishes. I would highly recommend this website for your home accerssorizing needs.
By Ileen G.
User interface is top notch compared to other rug websites. Very easy to navigate, filter and sort. Customer service is great too as they have a chat associate available during all business hours. Very impressed with the overall professionalism of Rug Studio.
By Scott
Easy to order. Online help was great. I have spent hours searching different websites for rugs and Rug Studio has one of the largest selections I have found.
By Judy
good selection but don't love having to hunt for coupons..
By M
Response from RugStudio· Aug 8, 2017
Hi there, I'm sorry you had trouble signing up for coupons. We usually have a coupon banner posted on every applicable page and we also ALWAYS have a sign up box at the bottom of every screen for more coupons! If all else fails you are welcome to jump into chat for assistance any time!
Great product selection! Helpful customer service. I have worked with Rug Studio in the past and will continue to keep coming back! Lisa McQueen
By Lisa M.
We love RugStudio. They are great to deal with, very straightforward, ship on time, and the quality of the rugs we have ordered has been great.
By kletter
first time and I like the service and the quality.
By LaShell N.