RugPalReviews of rugpal.com

I received excellent service once I got someone on live chat. I tried the Internet website and found it difficult to navigate. i called the toll free number and went directly to voice mail. Once I got to live chat and asked the rep to call me everything went exceptionally well from there. Rep was very nice and accommodating. Telephone service and website needs improving.

I was very pleased with the quality and choice of runner sizes!

Not only we found here the rug we were determined to buy for the best price, we also received the additional discount for our first buy. The rug was delivered in time, carefully wrapped. Very happy with the purchase and service!

My product was delivered within the timeframe described by Rugpal, and browsing their website was a pleasant experience. I am very satisfied with the service, and with the product I purchased. I will shop with them again in the near future.

Checked many sites for the the rug I chose. I saved $89.00 from RugPal, on the same rug I liked from the others. Best of all, no tax or shipping charges! Plus shipped, within 4 business days. Spectular deal!

While ordering on the site, I had a problem with how to respond to one question. When I called to get clarification, the woman who took my call was polite and knowledgeable and I was soon able to complete the order form correctly. I received the rugs promptly and they even arrived a few days sooner than I expected.. I would say the service I received was very good to excellent.

I had questions about using a coupon and the chat feature on the website was helpful. Also shipped fast.

Ordered my rug on Saturday and received on Wednesday. Had seen the rug in a store and they said order would take 8 weeks for delivery. My rug from Rugpal was exactly the same the same rug. It's perfect and the price was very competitive.