RTA Wood CabinetsReviews of rtawoodcabinets.com

The finish was inconsistent on the cabinets. Some cabinets were received without all of the hardware. Some cabinets were received without assembly information. Delivery times were longer than promised. Side panels are wood, but the veneer finish is like a laminated paper that is not at all durable (can be ripped off with painter's tape).

Excellent communication and backing by rta wood products. The mango messed up on the order and rta stood but it and replaced the missing items.

Best quality, prices and availability. Customer service is a 10 always there to help and make things happen quickly. I’ve used them for 5 or so jobs and since shifting my business over couldn’t be happier.

Delayed shipping by weeks. The shipment when it did arrive late was missing 5 base cabinets and 2 wall cabinets plus door fronts and garbage slide out. One of the pantry doors is warped and not the correct stain shade. A wall cabinet had the incorrect box stain plywood frame and does not match the rest of the cabinets. We still do not have a firm ship date for the lost items?

Cabinets were shipped quickly. They were easy to assemble and look great. Had one damaged part which was shipped promptly with no issues.

Had a delivery damage. RTA responded immediately and put a replacement into the works. Great service

Ordering was easy with all of the help that Motty from RTAWoodCabinets.com provided, but the JSI cabinets were pretty low quality. They have almost a dull finish that wasn't that obvious on the sample door. They show every touch and are very hard to keep clean. The cabinet doors swing open past 90 degrees and BANG into adjacent walls and cabinets. Most cabinet lines have a simple fix for this-- plastic little cabinet stops (hinge restrictors) that can be put into the hinges, but not this company-- why not? The instructions were limited. Screws to put cabinets together were not labeled that great either and it was easy to use the wrong one which in turn would cause you to screw too far into a drawer front. I wasn't able to use the tile backsplash I wanted because the cabinets next to the wall needed more room for the door to open which should have been made more clear. Some of the pieces were damaged on arrival, but with time constraints I did not have time to order new pieces. The shelves are thin and only have a thin piece of maple around them. The cabinets also have a center stile that slightly higher priced cabinets do not have, I am kicking myself for sacrificing that. Bottom line, I would spend a bit more and get better quality, more options for sizes, no center stiles, thicker shelves, better hinges with restrictor options, etc. However, if inexpensive and quick is your main concern (like for a flip), then these would work fine.

From the initial design to when I got my cabinets I had a great experience. They were very helpful & knowledgeable in putting together a beautiful kitchen for me and followed up with me throughout the whole process. The cabinets are constructed well & gave my kitchen a completely new feel.