Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
367 reviews
RTA Wood CabinetsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RTA Wood Cabinets is a large online dealer of RTA Ready-to-Assemble cabinets, we offer FREE Kitchen design, shop online and save up to 50% today! 800-788-7575
RTA Wood Cabinets (rtawoodcabinets.com) has 367 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
367 approved reviews, newest moderated first
Great people, great customer service. Project ended up looking better than expected
By Mer M.
Response from RTA Wood Cabinets· Oct 22, 2026
Thanks so much! It was a pleasure working with you. We appreciate you taking the time to leave a review!
I had an amazing experience working with RTA Wood Cabinets, especially with Hadassah Youshaei. She was so beyond helpful and made sure I had everything we needed. She helped show me a few different layouts and made great suggestions! The process for us took a while and had some revisions, but Hadassah was great with it all, as well as her manager. Delivery was great considering it was being shipped to the Outerbanks. No scratches or issues. We are so happy with everything.
By Lisa S.
Response from RTA Wood Cabinets· Oct 16, 2026
Lisa, thank you! Hadassah will be so happy to read this. We’re glad you felt supported through all the revisions and that everything made it to to you in great shape. Enjoy your new kitchen, and thank you for trusting us with it!
I bought cabinets from RTA wood cabinets for 5 different rooms in my home. The cabinet quality was exceptional not to mention my designer Shani was incredibly helpful and really held my hand throughout the whole process. I would definitely recommend RTA wood cabinets!
By Patty
Response from RTA Wood Cabinets· Oct 14, 2026
Thank you, Patty! We're so glad you're happy with the cabinets and that Shani was able to help you throughout the process. The pictures you sent of all the rooms look beautiful! Thanks again for your business and for recommending us!
A good experience, the product was as described, the price is great and the purchase and shipping process was smooth. I have read some horror stories about buying RTA cabinets on line but that was not my experience. My advisor, Toby, was excellent in every way. She was responsive, answered all of my questions and was very professional.
By Paul A.
Response from RTA Wood Cabinets· Oct 13, 2026
Thank you for the great review, Paul! We're glad to hear everything went smoothly and that you're happy with the cabinets and pricing. We really appreciate your feedback and are happy to hear Toby took good care of you. Thanks again for choosing us!
As someone who works in interior design - I highly recommend RTA. I used them for my own kitchen renovation and I couldn't be happier. I worked with Phil, who made the process a breeze, wasted no time and provided excellent customer service. I purchased my cabinets assembled, and the price was unbeatable. They came very neatly packaged, protected and were easy for my contractor to build and install. Kitchen design made easy!
By Victoria
Response from RTA Wood Cabinets· Oct 13, 2026
Thank you so much, Victoria! We're glad to hear everything went smoothly and that you're happy with your new kitchen. We really appreciate your feedback and recommendation, especially coming from someone in the design industry. Enjoy your new kitchen!
Low quality, they also discontinued the line I bought in less than 2 years. No replacement parts. Bad form from any distributor.
By GDM C.
Response from RTA Wood Cabinets· Oct 13, 2026
Thank you for your feedback. We're sorry to hear you're disappointed. The Matrix collection was discontinued by the manufacturer about a year and a half ago, which unfortunately is outside of our control. We understand your frustration and are still looking into whether there's a way to get the matching color, although we can't guarantee it will be available.
Miss match at corner of counter and back panel and side panel
By William W.
Response from RTA Wood Cabinets· Oct 13, 2026
Thank you for your review, William! We appreciate your feedback. We're not quite sure which areas you're referring to, but please reach out to our customer service team with some pictures so we can take a closer look. If there's an issue with the finish, we'll be happy to work with the manufacturer to get the affected parts replaced.
We purchased an entire kitchen . Hadassah was patient and offered great suggestions. We ordered both assembled and unassembled cabinets. Everything shipped quickly. I will say that I probably would not order preassembled again. They used staples, where we used screws. They went a little overboard on the amount of staples and did not clean up glue well. Also a few of the glides were missing screws. All minor things. The reassembled cabinets definitely saved us time though. RTA was very responsive replacing a cabinet that was damaged. I would definitely recommend buying from them. Very happy.
By Alicia
Response from RTA Wood Cabinets· Oct 9, 2026
Thank you, Alicia! It’s great to hear that Hadassah was so helpful and that you’re happy with your new kitchen. We appreciate the honest feedback on the assembled cabinets and are glad we could get the damaged cabinet replaced quickly. Thanks for choosing RTA Wood Cabinets and recommending us!
