Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
713 reviews
R.S. HughesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
713 approved reviews, newest moderated first
Great customer service. Helpful team reached out to make sure I had just what I needed. Quick delivery, before expected.
By Margaret
Response from R.S. Hughes· Jan 8, 2024
Hello Margaret, We are thrilled to hear you received great customer service! We happy to hear this kind of feedback. We hope to continue doing business with you this year. R.S. Hughes Customer Solutions Team
I was updated during the whole process until our order arrived.
By Lindsay
Response from R.S. Hughes· Jan 8, 2024
Hello Lindsay, We are glad to hear you enjoyed the order process! Thank you for the feedback! R.S. Hughes Customer Solutions Team
Quick and easy!
By Eddie
Response from R.S. Hughes· Jan 8, 2024
Hello Eddie, We appreciate the 5 star rating! Thank you for the feedback! R.S. Hughes Customer Solutions Team
Well, I placed an order and then got an email back, saying you did not have the merchandise
By Customer
Response from R.S. Hughes· Jan 8, 2024
Hello, We apologize that you placed an order and that it was unable to fulfilled. We appreciate the feedback as we strive to improve our internal processes and procedures. Thank you for the review. R.S. Hughes Customer Solutions Team
I was charged for the three packages of gloves and never received them in the mail like promised .on the 6 of December. I'm still hoping that they will show up but at this point I am not very hopeful.
By Gene
Response from R.S. Hughes· Jan 8, 2024
Hello Gene, Thank you for reaching out regarding the status of your order. We are sorry to hear you have not received it. We have reached out to your local branch to confirm the status of your order. We will let you know as soon as we hear back. R.S. Hughes Customer Solutions Team Update: Hello Gene, Your local branch advised they did reach out to you advising they cannot ship to a PO box number and unfortunately did not hear back and had to cancel the order. This order has been cancelled and you should not have been charged. Please feel free to reach out if you have any additional concerns. R.S. Hughes Customer Solutions Team
Delivered quickly. Product good quality.
By Vickie
Response from R.S. Hughes· Jan 8, 2024
Hello Vickie, Thanks for the feedback! We are glad to hear your product was delivered quickly! R.S. Hughes Customer Solutions Team
I've been working closely with Luis Malave and James Rafferty in Miami for almost a year, and my experience with R.S. Hughes is nothing but amazing, Luis and James are extremely attentive and responsive.
By Anny T.
Response from R.S. Hughes· Jan 8, 2024
Hello Anny, Thank you for the feedback! We are glad to hear you enjoy working with Luis and James from our Miami R.S. Hughes location! We look forward to serving you again! R.S. Hughes Customer Solutions Team
very fast response on everything I am looking for
By Jayme
Response from R.S. Hughes· Jan 5, 2024
Hello Jayme, We are happy to hear you experienced efficient communication! We look forward to do doing business with you again! R.S. Hughes Customer Solutions Team
