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R.S. Hughes Reviews | Read Customer Reviews of rshughes.com

Factory Equipment

R.S. HughesReviews of rshughes.com

Corporate Headquarters: 1162 Sonora Court, Sunnyvale, California

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The Fair Hearing score

4.3/ 5

Great

713 reviews

R.S. Hughes4.3Great

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About R.S. Hughes

We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!

R.S. Hughes (rshughes.com) has 713 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.

Also known as: rshughes.com
Website: rshughes.com
Category: Factory Equipment
Location: Sunnyvale, California
Listed on The Fair Hearing: 2026

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R.S. Hughes reviews

713 approved reviews, newest moderated first

Nov 6, 2023
Fantastic company
I've been buying from RS Hughes for nearly 40yrs. I've never had a complaint. They have great prices on quality products. Many times they will break up a large case and sell a single item which is very nice, and the only company I know that does this. Shipping is fast and reasonable.
By Ron
Response from R.S. Hughes· Nov 7, 2023
Thank you Ron, it's our long term customers that keep us in business. We appreciate long term partnerships like yours, we're happy to have been working with you for so long. Glad to hear you're still satisfied with our service! R.S. Hughes Customer Solutions Team
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Nov 6, 2023
Easy and delivered as promied
Easy and delivered as promied
By Andrea
Response from R.S. Hughes· Nov 7, 2023
Thanks for the review Andrea! We appreciate your business. R.S. Hughes Customer Solutions Team
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Nov 3, 2023
Great company if your looking for industrial equipment
We usually buy industrial equipment that its not available in our country, they have great customer support and communication since you make the order.
By MOISES
Response from R.S. Hughes· Nov 7, 2023
Thanks Moises! Glad to hear you're finding everything you need. Always happy to hear about our satisfied customers. R.S. Hughes Customer Solutions
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Nov 3, 2023
Still have not received product
Still have not received product. Fist bottle I received was out of code and was charged to much for delivery. Delivery charge was fixed but still have not received new product
By Steve
Response from R.S. Hughes· Nov 3, 2023
Hello Steve, We apologize for the error in processing your initial order and are sorry to hear it was not fulfilled and shipped as expected. We understand the inconvenience this has caused you and regret the delay you have experienced in receiving your new product. We have contacted your local branch and will keep you informed as soon as we receive a status update on your new product. Steve, Dennis will be reaching out soon regarding your replacement order. Thank you, R.S. Hughes Customer Solutions Team
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Nov 2, 2023
Quick checkout.
Quick checkout.
By Terri
Response from R.S. Hughes· Nov 3, 2023
Hello Terri, Thanks for the review! Glad you enjoyed the quick checkout process. R.S. Hughes Customer Solutions Team
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Nov 1, 2023
Good price and personal service
Ordering online is easy and friendly local customer service is available if needed. A pleasant purchasing experience.
By Hank
Response from R.S. Hughes· Nov 2, 2023
Hello Hank, We are happy ordering online at rshughes.com was easy for you! Your local branch is always ready to provide you with the product expertise you may need. Thank you for sharing your experience. R.S. Hughes Customer Solutions Team
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Oct 31, 2023
Why did it take 5 days for the product…
Why did it take 5 days for the product to ship and it came from Detroit which took another 4 days to get to FL. Then the product was not packaged correctly and it was delivered damaged. This was a terrible experience.
By Gary
Response from R.S. Hughes· Oct 31, 2023
Hello Gary, We sincerely apologize for the 5-day delay in shipping your product, followed by an additional 4 days for it to reach Florida. While we strive to maintain optimal inventory levels, there are instances where we source products from different warehouses to fulfill orders. We deeply regret any inconvenience caused and are sorry for the packaging issue you encountered. Your feedback is important to us, and we will relay it to your local branch. We are truly sorry for this unpleasant experience you have had. If you would like to initiate the return process please email [email protected]. R.S. Hughes Customer Solutions Team
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Oct 31, 2023
Using the online ordering account was…
Using the online ordering account was quick and easy.
By KEN
Response from R.S. Hughes· Oct 31, 2023
Hello Ken, Thank you for the review! We are glad that our online ordering process was quick and easy for you. Thank you for your business! If you ever need assistance please do not hesitate to reach out. R.S. Hughes Customer Solutions Team
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