Melanie was very flexible and easy to…
Melanie was very flexible and easy to communicate with. She sent pictures of our dogs which assured me they were taken care of.
By Karen
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
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Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Melanie was very flexible and easy to communicate with. She sent pictures of our dogs which assured me they were taken care of.
By Karen
This has been a great option to ensure our other family member is taken care of while we are away!
By Carissa
Vanessa did a great job attending to Chloe’s needs!
By Karen
The app was easy to use.
By Kerry A.
Jillian was the best she’s on time she takes care of my kitty she’s loving and caring. I would have anyone else.
By Brian C.
I think the platform worked well. I'm in a smaller market, so wasn't sure. But it was fine. I like that a background check is done prior to approval of a pet sitter. Only drawback so far is getting promotional emails or texts almost daily. Did I miss an opt-out? IDK
By Peter
Response from Rover.com | Pet Sitting· Aug 6, 2025
Hello, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
Have only had great experiences so far.
By Roberta
Easy to use to find pet sitters in my price range and within a short distance.
By Caroline D.