Company communicatio
Company made communication with the pet visitor very easy.
By SUGIYAMA/MAKOTO D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Company made communication with the pet visitor very easy.
By SUGIYAMA/MAKOTO D.
This was vary convenient for me and my family placing the dog at a sitter that I trust and felt so comfortable with
By Thomas
The app made it easy to compare sitters based on the availability we needed, communication with the person we chose was quick and easy, and most importantly they were obviously trustworthy and knowledgeable to care for our furry family!
By Monique
The app is good. Customer support does not answer. Nobody answers on the hotline.
By abensenior
Response from Rover.com | Pet Sitting· Aug 11, 2025
Hello, we appreciate your feedback, and we're sorry to hear that this was your experience with Rover. Our 24/7 Rover Support team is available at 888-453-7889 for any questions you may have. Please don't hesitate to reach out. -Lexie
Quick and easy, Emily was great to work with.
By Rick
My sitter blocked me and canceled my next two appointments because I forgot to tip and leave her a review.
By Dog M.
Response from Rover.com | Pet Sitting· Aug 11, 2025
Hello, we are very sorry to hear that this has been your experience. While this is not the typical Rover experience, we take feedback seriously. If you need help with your sitter search, let us know, and we'd be happy to help. You can reach our Rover Support team at 888-453-7889. -Lexie
I've hired pet sitters from Rover numerous times and couldn't be happier with how well they took care of my cats. They sent photos and updates daily that made me feel confident and secure in leaving my cats in their charge.
By Bonnie
Courtney was awesome and went above and beyond. She truly loves ace cares about the pets she sits for. Beyond happy!!!
By Julie N.