My Rover Experience
Ive had some very good experiences with dog walkers/pet sitters who have enabled me to travel with a piece of mind that my family would be looked after!
By Troy
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Ive had some very good experiences with dog walkers/pet sitters who have enabled me to travel with a piece of mind that my family would be looked after!
By Troy
Our pup absolutely loves her visits with Heather!
By David
Contacted 5 sitters, 2 responded they could stay and then cancelled, 3 "hadn't updated their calendar ". Very frustrating. Sitter we had left house messy. Didnt clean up after themselves.
By Penny S.
Response from Rover.com | Pet Sitting· Nov 6, 2025
Hi Penny, we’re sorry to hear your experience finding and booking a sitter was frustrating. That’s not the ease or care we want anyone to have when using Rover. Our 24/7 Rover Support team is always available to help with finding a sitter, as well as for support if things don't go as planned. You can reach them at (888) 453 - 7889. -Brittney
Using Rover to find Kelsey was so wonderful. She is a trusted resource for me and my cats obviously love her.
By Patricia
Rover is a great source for finding an outstanding pet sitter ! I would highly recommend.
By Michael
Why was I allowed to double book for the same dogs at the same time. Also your web site is NOT user friendly, have customer types try it out before you unleash it into the wild!
By Thomas H.
Response from Rover.com | Pet Sitting· Nov 6, 2025
Hi Thomas, we’re sorry for the confusion with double booking and the difficulty using the website. We're always looking for ways to improve, and we appreciate you sharing this feedback. We’d like to look into what happened so we can help. Our 24/7 support team would be happy to help. They can be reached at (888) 453 - 7889. -Brittney
The reviews were trustworthy the sitter was great. She sent videos and pics the entire time I was away. I would use this sitter again.
By Farah
They have really great people for customers to choose from. Communication is very easy and fast. Prices are reasonable and payment is easy.
By Dana & D.