Sitter kept me informed
Sitter kept me informed, lots of videos and check ins. Spent extra time making sure my skittish dogs were given plenty of attention. They looked relaxed and happy.
By Richard R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
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Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Sitter kept me informed, lots of videos and check ins. Spent extra time making sure my skittish dogs were given plenty of attention. They looked relaxed and happy.
By Richard R.
It's very helpful to have a history of those that want to care of others pets.
By Kelly
Luca is great! He's kind, and really nice to my dogs, very communicative and always on time
By Leigh H.
Heidi my Rover sitter was great with my dog. I definitely will book again
By Eleanor
Jess was great, the dogs loved her and she kept us informed.
By Ian W.
Came home to blood all over my house that the rover just left a mess after spending nearly $300 for two nights. Didn’t realize he had hurt my puppy, who spread blood all over the front door, multiple walls, the sliding glass door, the stair case. It was everywhere, and the wound has reopened three times on my poor dog.
By Dan G.
Response from Rover.com | Pet Sitting· Nov 7, 2025
Hi Dan, we're incredibly sorry to hear about this and hope your dog is doing better now. If you have not already, we recommend reaching out to our Trust and Safety team, who will get written statements, open an investigation, and can submit a claim for any potential veterinary visits that have occurred. You can reach them 24/7 at (888) 453 - 7889. -Brittney
Love the ease of the app and great service!
By Vicki
Professional and timely
By Maria