Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
Rover.com | Pet SittingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
My cats love the Rover sitter! She has bonded with them so well that I'm jealous of their relationship. She's also reliable and does a great job. Rover is pretty easy to use though their app is a bit confusing at times.
By Joyce B.
Wonderful stay for my pup! Alejandro and Keyla took really good care of my special needs dog. They paid attention to every detail about meds, food, walks. We are coming back for Xmas 😸
By Natalia
It’s good to know that a new sitter has been screened, and you can read customer reviews and the sitter’s profile. It’s great to have an official system for scheduling and payment, also.
By Amy
Rover is a trusted partner with caring for my pets when I cannot. The service is easy to use and the sitters have been great!
By Alison
We love our sitter, she always takes care of our dogs when we need her. Very kind
By REUBEN V.
I was surprised how easy it was. I really appreciated not having fees to use the service. Also the constant connection between sitter and I.
By CATHRINE
Ayanna communicated frequently by text, video and pictures of our dogs. She went above and beyond our expectations. She walked our dogs daily, snuggled with them and respected our home.
By Robyn
The people I spoke to were extremely rude and never helped me with my issue
By Lilly
Response from Rover.com | Pet Sitting· Dec 4, 2025
Hi Lilly, thank you for sharing this feedback. I’m really sorry to hear that your interaction with our team felt rude and unhelpful. That’s not the experience we want for anyone. If you’d like to revisit your issue, our Support Team is available 24/7 at (888) 453 7889. -Brittney
