Excellent experience.
Excellent experience.
By Leticia
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Excellent experience.
By Leticia
Gracie took exceptional care of our Boyz. They are older but sweet and she took excellent care of them.
By Cheri M.
I needed a dog sitter in a pinch, and River helped me find a great family just down the street! We’ve used them multiple times now. The site is easy to use and provides an easy way to communicate with the sitters. Thanks, Rover!
By Natalie
Great experience! Very inexpensive. We will definitely be recommending to friends and family
By Donna
I left my dog, Caesar, with Bria for an overnight boarding. I picked him up and he had loose teeth that were not there before. Bria ghosted me and I still do not know what happened to Caesar. I was in the emergency all day the day I picked him up. He eventually had to get surgery to have five teeth removed. Almost a week later and I still DO NOT KNOW WHAT HAPPENED TO CAESAR.
By Gabriella
Response from Rover.com | Pet Sitting· Dec 13, 2025
Hi Gabriella, thank you for sharing your feedback with us and we're so sorry to hear that you and Caesar had this experience. Please know that our Trust & Safety Team is continuing to review this case and you're more than welcome to contact your assigned agent at anytime with questions. Additionally, you're welcome to give us a call 24/7 at 888-453-7889 with any additional information or questions you may have. -JC
Rover was pivotal in connecting us with quality dog sitters, which definitely has made my life both easier and better with the wife who doesn’t want the dogs left alone for too long.
By DAVID K.
So good very good experience
By Sarah
I appreciate the extensive information about the service providers and the filter capability in their software that facililated me being able to select the perfect person.
By June