Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
Rover.com | Pet SittingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
The five stars were actually earned by Jorge and Osvaldo and their son Santiago. But Rover set up the platform and vetted the sitters, so, by transference, Rover.com also gets five stars! First time to use Rover but we are already recommending to others!
By Indialantic F.
Rover connected me with several amazing pet sitters. I highly recommend them!
By Jeannie
Jeffrey and Robert provide EXCELLENT care for Manny Man during his "visits" and they are very thoughtful and considerate with me as well. They are the BEST!!! ❤️
By Gayla
wonderful wonderful
By Melinda
We had an excellent experience with Nikolay, he took excellent care of our animals and home. Great communication and sent pictures. It was our first time using Rover.com and we'll be using again. Thanks!
By Clay
Couldn’t add tip once I closed out of rating window. That needs to be fixed
By Cathy W.
Response from Rover.com | Pet Sitting· Feb 2, 2026
Hi Cathy, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
Katlyn did exactly what was needed and kept in touch with me. I felt very comfortable with her taking care of my cats.
By Janis
Excellent good communication and follow through sent photos
By Carol
