Great app
Great app. Works well on short notice
By J M.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Great app. Works well on short notice
By J M.
Clear communication.
By Nell
Everything was perfect!
By Stephen B.
This is an easy service and website to use. I can use it to easily keep in touch with Kristal, my main dog sitter.
By Jerry
Your website is hard to navigate
By Melissa
Response from Rover.com | Pet Sitting· Mar 24, 2026
Hi Melissa, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
Ease of use, quality of sitter we were paired with was awesome
By William E.
App worked great. We got daily updates with pictures. Ashley Z went above and beyond taking care of our 2 cats. She also kept the cat box area and eating area nice and clean. Will use again!
By Georgine
I have an old German Shepard who needs medication, walks and lots of love. My rover lady, Erin Coble, is a perfect fit. Erin is attentive to details on food and meds and spends lots of time with 'Chips' in her backyard to boot! My dog is always happy to see Erin. I'll keep coming back.
By Nance K.