I was very happy with the home where…
I was very happy with the home where our dog stayed. I got daily pictures and updates. The lady who had our dog went above and beyond brushing the dog etc. I would give 10 stars if I could.
By Greg
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
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Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
I was very happy with the home where our dog stayed. I got daily pictures and updates. The lady who had our dog went above and beyond brushing the dog etc. I would give 10 stars if I could.
By Greg
Wonderful 😊
By Lisa
They merged with cat in a flat and its been the worst experience with ridiculous rates. Their app is built around dogs not cats and so i would stay clear if you are a cat owner
By Andie
Response from Rover.com | Pet Sitting· Apr 15, 2026
Hi Andie, we appreciate your feedback and are sorry to hear that this merge has felt this way for you. Rover has been providing pet care to dogs and cats for years, and we sincerely hope we can win you over. Our team remains available to support you if you have any questions. -Brittney
Rover helped me locate a dog sitter that was a perfect match.
By Christopher
Great experience. Wish the app would have allowed me to tip more!
By Travis
I found wonderful dog sitters through Rover. The app is very easy to use and the communications with the caregivers is seemless. I highly recommend Rover.
By Kristy K.
Terrible merger with Cat in a Flat....more of a dog centric app that we have been forced on to.
By Becca
Response from Rover.com | Pet Sitting· Apr 14, 2026
Hi Becca, thank you for sharing your feedback. We’re sorry to hear this has been your experience. We want this transition to feel as smooth as possible. If you need any immediate assistance, you can reach out to [email protected]. -Lexie
Rover has ruined the Cat in a Flat experience for both the cat sitter and the person looking to book. The site is hard to navigate. I as a cat sitter am now unable to contact a potential client as they hadn't booked prior to the merger going live. There were no issues with contacting prospective clients after they had made an inquiry as to your availability prior to this.
By Susan Suzie A.
Response from Rover.com | Pet Sitting· Apr 14, 2026
Hi Susan, we really appreciate you sharing this, and we’re sorry this has felt frustrating. We want this transition to feel as smooth as possible. If you need any immediate assistance, you can reach out to [email protected]. -Lexie