Our sitters have been reliable
Our sitters have been reliable, communicative and kind.
By Elaine
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Our sitters have been reliable, communicative and kind.
By Elaine
Rover is very easy to use. We were able to find a pet sitter near our home quickly. All communication and payments are made right on the app,.. making the whole process very easy and convenient. We will definitely continue to use Rover for our pet sitting needs.
By Singing G.
I am forced to use Rover after they bought "Cat in a flat" from this April. The app and their support desk is user unfriendly, the app is NOT intuitive and you have to look through a lot to find every function, very inefficient.
By Naoko
Response from Rover.com | Pet Sitting· Apr 27, 2026
Hi Naoko, we're sorry this transition has been less than ideal for you. We're actively reviewing the feedback we've received to improve going forward. Our team remains available if you have any additional questions or concerns. -Brittney
I’ve never boarded my dog before, but it was a nice alternative and good to know. I have an alternative if needed.
By Erika
Stacia made my trip away from my fur baby a dream. She kept me updated, sent pictures and videos, and answered all my questions. My dog loved her. The other dogs seemed to love her. I loved her
By Tami P.
The whole idea of choosing from many different providers in your area is great. Even better, is the the ability to have a meetup prior to caregiving taking place. Ease of using the app is awesome.
By MaryAnn
I love how they send pictures throughout your dog stay. Make you feel comfortable when your way from your dog.
By Tiana W.
Great communication and follow through.
By Molly