Jennifer was exceeelent and my Millie…
Jennifer was exceeelent and my Millie loved her. The platform was easy to use.
By Carol
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
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Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Jennifer was exceeelent and my Millie loved her. The platform was easy to use.
By Carol
excellent sitter, felt very comfortable with her. app is easy to use
By Raychel
We've been looking for someone to take care of our babies for a long time, we finally found someone on Rover. George is great with my senior small dog at 13 years old and our big boy at 2.5 years old. We know when we leave our fur babies with George, they're in great hands. We will continue to use George for daycare and vacations. I definitely recommend him for your pet care when you're not home. George has a beautiful dog named Ginger, that's very friendly and a large fenced yard so they have plenty of room to play.
By Rebecca
If you are a sitter who actually cares about pets and trying to help owners in tough situations, beware of Rover’s policy enforcement. I was recently penalized simply for trying to be transparent, honest, and helpful to a client whose situation fell through—even though I was pointing them toward solutions to help their pet. Rover strictly forbids sitters from providing meaningful help or guidance if it doesn't fit neatly within their app parameters. From now on, I have to tell owners that Rover's rules prevent me from offering support, leaving them completely on their own. Meanwhile, sitters who routinely take business off the app escape any consequences just by hiding their messages. Rover has made it abundantly clear that they prioritize rigid policy over sitter integrity, client care, and genuine trustworthiness. Good, honest caregivers are penalised here; proceed with caution.
By Bianca M.
Response from Rover.com | Pet Sitting· Oct 22, 2026
Bianca, we appreciate you raising these concerns. Our policies are meant to help protect pets, owners, and sitters. Please call our support team at 888-453-7889 so they can look into what happened and address your concerns. -LJ
Easy to find sitters for our dog good interface to communicate
By Melanie
I would give a zero, but that wasn't an option!
By Jennifer E.
Response from Rover.com | Pet Sitting· Oct 22, 2026
Hi, Jennifer. We’re sorry you had such a disappointing experience. We’d like to hear what happened and have a chance to help. Please give us a call at 888-453-7889 so we can talk through your concerns. -LJ
Dog sitter was very reliable and provided excellent care with long walks and more than adequate break times for our pet.
By Nancy N.
Dog walker canceled and did not show up - not the app issue, but people do not do what they say
By Paul
Response from Rover.com | Pet Sitting· Oct 22, 2026
We hate to hear this, Paul. You were counting on your walker to be there for your dog, and we’re sorry they let you down. Please call us at 888-453-7889 so we can look into your booking and help you explore options for another walker if you still need one. -LJ