Ease of contacting my sitter and…
Ease of contacting my sitter and changing dates when needed. Ease of payment and feedback.
By EMIL R P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Ease of contacting my sitter and changing dates when needed. Ease of payment and feedback.
By EMIL R P.
The online setup process could have been clearer and easier to set up. The person I used was great. Couldn't have asked for a better result from her.
By James C.
Response from Rover.com | Pet Sitting· Jun 1, 2026
Hi James, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lynn
Janette was able to watch my 4 temper mental yorkies on short notice.. She answered every text and sent pics. She took care of my babies like they were her own
By Raylena
Everything was simple and easy and we had the best pet sitter! She took excellent care of our pups.
By customer
Dani was great! We are insane cat parents who treat our cat like the little prince he is. He loves her and when we returned from our overnight he was calm, comfortable and in good spirits.
By Alexandra
I really appreciate the flexibility for drop off and pick up times, even weekends.
By Jan
I wish a Rover would allow sitters to have option to turn off tipping. It's really getting out of hand.
By John
Response from Rover.com | Pet Sitting· May 31, 2026
Hello, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help.- LC
My dog was well taken care of. I got lots of pictures throughout her overnight stay.
By Mike