Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
Rover.com | Pet SittingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Not great. Difficult to use. High 3rd party rates. Wag is much better.
By Christine
Response from Rover.com | Pet Sitting· Jun 15, 2026
Hi Christine, we appreciate your feedback on our app and we're sorry to hear that it has been difficult to use. Our Rover Support Team is available 24/7 at rover.com/help to assist you with any questions you have. We'd be happy to help anytime! -JC
I only have 2 experiences and both have been exceptional. Of course, I have exceptional dogs :) I really appreciate the depth of info available for sitters on Rover - it is very easy to search for right experience and home setup.
By P M.
I like the ease of being able to schedule daycare for my dogs when I need this service.
By customer
My dog became seriously ill during the boarding stay and required emergency veterinary treatment. Given that the symptoms began while she was under the sitter's care, I do not believe Rover has adequately considered its responsibility in this situation.
By Othon
Response from Rover.com | Pet Sitting· Jun 12, 2026
Hi Othon, we appreciate your feedback and we hope that your dog is healing well. Our Trust & Safety Team remains available for any assistance with your claim, including providing instructions on how to appeal the outcome. Pet safety is extremely important to us, and we will continue to be available for you and your family. -JC
Very easy to use and was very satisfied with my experience. I will definitely use again.
By Pam
They have been great in helping me find a sitter. Got in touch with me right away. Very professional - I felt very good about trusting a sitter with my pups!
By Sue L.
Working with Rover was a breeze. We found our pet caregiver easily and felt completely safe in knowing that our dog would feel right at home with them. The Rover team, along with our caregiver kept us informed all along the way. Great experience.
By Sleeper Guest K.
Madison was wonderful, helpful, and truly cared for my pets.
By Vinny C.
