We have used Rover twice to find…
We have used Rover twice to find sitters for our dogs and we have had excellent results. Great people, very professional.
By Ann
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
We have used Rover twice to find sitters for our dogs and we have had excellent results. Great people, very professional.
By Ann
The process to find a sitter was easy on this app. It enabled conversations between me and the sitter in real time. My first experience using River was very positive.
By Margaret
Jenna is the best dog walker ever! She does extremely well with both dogs and they love her. They normally do not warm up to a new person, but Jenna made an incredible first impression. Unable to walk due to knee problems and am very thankful we connected.
By Holly A.
The cat sitter that I hired and accepted my booking 2 weeks before my flight canceled on my way to the airport which stressed me and my son out. The Rover team helped right away with finding new sitters for our pet. Isabella is an angel. She even picked up our pet from the inconsiderate sitter and brought her home. Thank you Rover!
By customer
Response from Rover.com | Pet Sitting· Jul 21, 2026
Hi there, we're incredibly sorry to hear about this cancellation and the stress it caused for you and your son. We're glad we were able to connect you with a new sitter who was a great fit. Please don't hesitate to reach out to us in the future if you ever need support again. -Brittney
Easy to find and request service provider. I received great service and loved the pictures!
By Patricia J.
Got a last minute sitter for my dog and she was a gem.
By Gideon
Bad experience!
By Maria Eugenia Campanini M.
Response from Rover.com | Pet Sitting· Jul 21, 2026
Hi Maria, thank you for sharing your feedback. We're incredibly sorry to hear that you didn't have a positive experience using Rover. Our support team can be reached 24/7 at (888) 453 - 7889 if you need any support. -Brittney
Easy to use and reliable sitters.
By David