My cat requires a special feeding…
My cat requires a special feeding schedule. With Rover I was able to easily and quickly find a local boarder who would take care of my cat's special need so that I could go on vacation without worry.
By Marion
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
My cat requires a special feeding schedule. With Rover I was able to easily and quickly find a local boarder who would take care of my cat's special need so that I could go on vacation without worry.
By Marion
Sammy was well taken care of and blended into the family well
By MICHAEL G.
I had a last minute request and was given a few names of available sitters and received a quick response from the two that I contacted. Very happy with the one that I chose and would definitely use her again.
By Deborah
The concept is good however I have never had an easy ride when booking a dog sitter. Recently I had 3 sitters cancel last minute which was extremely frustrating and when booking, despite putting the location I would be staying in on the request the sitters were notified of my home location which confused the issue. The help desk were very unhelpful in trying to rectify this. I think you should be able to advertise what you want and sitters apply to you, maybe that would work better.
By Karen H.
Response from Rover.com | Pet Sitting· Sep 2, 2026
Hi Karen, we’re sorry your recent experience fell short of expectations. We appreciate you taking the time to share where you feel the booking experience could be improved. We’ve passed your suggestions along to our product team, as we’re always looking for ways to make Rover better than ever. If there’s anything from your recent bookings we can take another look at, Rover Support is available 24/7 at (888) 453-7889. -Brittney
Multiple pet sitters to choose from also the reviews of each pet sitter were very informative. The pet sitters that we narrowed it down to were very communicative. The pet sitter we decided to use was very good and we will use her again.
By Christopher B.
Very easy to use
By Jamie
This was a negative experience. Buyer Beware. Company is dysfunctional as far as their communication and cares more about making a profit than vetting pet sitters.
By T.
Response from Rover.com | Pet Sitting· Sep 2, 2026
Hi there, we’re sorry you walked away feeling this way. Safety is a top priority, and all Rover sitters must pass a background check and profile review before being approved. We take concerns about sitter care seriously and would be happy to look into your experience further. Our Trust and Safety team is available 24/7 at (888) 727-1140. -Brittney
Audrina is our Kitty Sitter of choice! We like her and our kitty, Amy Poehler, loves her! She takes her job very seriously and we trust her implicitly!
By Lynn E.