Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35,369 reviews
Rover.com | Pet SittingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
35,369 approved reviews, newest moderated first
Rover was so easy to use. We had to book last minute due to our usual sitter having a unexpected work conflict. The site is easy to navigate and the badging for Star Sitters gave me the confidence to use the service for the first time this year.
By Erik
Cami did an amazing job! I highly recommend Rover, and Cami!
By Julie
The sitter did not represent the quality or excellence I would expect from this company. She lied about the tasks she would perform and misrepresented herself and the Rovers brand. It is difficult enough letting a stranger into my home, but to have one of such poor quality makes me realize I’ll never use Rover again. We will take our dogs with us if we have to next time.
By Julie
Response from Rover.com | Pet Sitting· Sep 3, 2026
Hi Julie, we're sorry to hear that this was your experience with Rover. While this is not the typical Rover experience, we take feedback seriously. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Lexie
We feel confident in Rover’s vetting of pet sitters.
By Mary C.
Rover made it super easy to find a trusted sitter for our kitty. We have been using them ever since! It’s easy to communicate on the app too!
By Nancy
We've used Rover several times and have loved the 3 pet sitters we found on Rover. I will use again.
By Belinda
This is an excellent app to find trustworthy people who are appropriate and local. You get a complete profile of the sitter with a photograph and reviews of their previous jobs.
By Maryanna
Easy to follow process. Excellent results. Thank you. Blessings on you!
By Ric
