Roen HealthReviews of roenrx.com

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2.7/ 5

Poor

103 reviews

Roen Health2.7Poor

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About Roen Health

Roen Health is a modern telehealth provider focused on personalized weight loss and wellness care. We connect patients with licensed providers and pharmacy partners across the U.S. to deliver safe, effective treatment plans tailored to individual goals. With a commitment to transparency, clinical integrity, and compassionate support, Roen Health empowers you to take charge of your health—on your terms.

Roen Health (roenrx.com) has 103 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.

Also known as: roenrx.com
Website: roenrx.com
Category: Personal Care
Listed on The Fair Hearing: 2026

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May 9, 2026

Avoid Roen Rx At All Costs

Avoid Roen Rx At All Costs: A Complete Bait-and-Switch Scam The "Membership" Trap They lure you in with a promotional rate of $39 for the first month, making you believe this is an affordable, straightforward path to getting your medication. But read the fine print—or rather, try to find it, because their advertising is incredibly deceptive. After that first month, the price quietly skyrockets to $135 every single month. Here is the absolute worst part: that $135 gets you absolutely nothing. They intentionally make it seem like this recurring fee covers the cost of your actual medication, but it doesn't. It is strictly a "membership fee." You are paying $135 a month just for the privilege of using their platform, and you still have to pay completely out-of-pocket for the prescriptions on top of that. It is a complete scam. The Cancellation Nightmare When you inevitably realize you are being ripped off and try to leave, the real headache begins. Their system is actively designed to keep billing you. When you go through the cancellation process, they will continue to charge your credit card. When you confront them about it, their excuse is incredibly shady: they will tell you that you did successfully cancel your original account, but that you somehow created a "second account" that you forgot to cancel, and that is the one being billed. It is a predatory tactic designed to hold your wallet hostage while blaming you for a phantom subscription. Non-Existent Customer Care Don't expect any help resolving these fraudulent charges, either. Customer care is impossible to deal with. It takes forever to get a response, and when you finally do, you cannot get anything done. No one takes accountability, they read from useless scripts, and they refuse to fix their deceptive billing practices. The Verdict Be very careful! Do not give Roen Rx your credit card information. What looks like a $39 medication solution is actually a recurring $135-a-month trap for a useless membership, backed by shady cancellation loopholes and abysmal customer service. Save your money and stay far away!

By Daniel S.

Response from Roen Health· Jul 31, 2026

Hi Daniel, we appreciate you taking the time to share your experience. We're sorry to hear that the pricing, membership, and cancellation process did not meet your expectations. We understand how frustrating it would be to feel that the $39 introductory membership, the recurring $135 membership fee, and the separate medication costs were not as clear as you anticipated. We also recognize how concerning it is to feel that your cancellation and billing concerns were not fully resolved. Our program is membership-based, with the introductory $39 covering your first month of membership. After that, the membership renews at $135 per month unless canceled before the next billing cycle. This membership provides continued access to your medical provider, care coordinator, and our platform, while medication is billed separately based on the prescribed dosage. We also offer prior authorization to determine whether your insurance may cover a brand-name weight loss medication. We'd genuinely appreciate the opportunity to review the charges and address the concerns you've raised. Please feel free to email [email protected]. Our team will be glad to help you. You may also call us at +1 (406) 720-4493, and we'll be happy to review your account and answer any questions you may have.