Don't use this company!
i saw an add it said glp1 shot for $39 so i filled out my info well the $39 is a stupid membership fee not even knowing if i was going to use this company then it says my meds would be $199 well i cant afford that so i asked for a refund well they don't refund that $39 no matter what doesn't matter that i cant afford the product which is bullshit. i would have rather throw $40 out my car window while doing 70 down the highway!
By kristi K.
Response from Roen Health· Jul 30, 2026
Hello Kristi! I’m truly sorry for the frustration and confusion surrounding the $39 charge and the cost of medication. I understand how upsetting it is when the pricing and services you receive do not match what you expected from an advertisement. Your monthly weight-loss membership fee provides access to a medical provider, Care Team support, weight-loss medication options, a nutrition plan, and a workout plan. We also work directly with your insurance to seek coverage for your preferred medication. If insurance does not cover your prescription, an eligible non-GLP medication may be included with your membership, while GLP-1 medications are available for an additional cost. I’d like to personally review your enrollment experience and the information presented to you. Please email me directly at [email protected] with your account details so I can help address your concerns.