Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
233 reviews
RockHer Haute JewelsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Est. 2014 · Direct-to-Consumer Fine Jewelry · Los AngelesEvery Ring is Custom Made.Every Diamond is Chosen.Manufacturer. Gemologist. Yours.We don't sell rings off a shelf. Every engagement ring at RockHer is custom manufactured — designed around your diamond, your vision, and your budget.RockHer is a direct-to-consumer fine jewelry manufacturer based in Los Angeles. Since 2014, we've crafted thousands of engagement rings, wedding bands, and diamond pieces — all made to order, with no retail markups, no middlemen, and no compromise on quality.Our team of graduate gemologists and jewelry designers works directly with you through detailed consultations — giving you the expertise of a high-end jeweler without the high-end retail price. We specialize in natural and lab-grown diamonds, and we build every ring from scratch in gold and platinum to your exact specifications.Custom ManufacturingEvery ring is built to order from scratch. Your setting, your diamond, your specs — no compromises.Direct PricingWe're the manufacturer. No retail chain, no showroom overhead. You pay what things actually cost.Graduate GemologistsReal expertise, not sales scripts. Our team knows diamonds at a technical level and will tell you the truth.Natural & Lab-GrownWe work with both, without bias. We'll help you find the diamond that's right for you — not for our margin.Proprietary TechnologyMeet ROSI — The World's First AI Diamond IntelligenceROSI analyzes thousands of diamonds in real time — scoring cut quality, light performance, and value — so you can see exactly why one diamond outperforms another at the same price. No guesswork. No pressure. Just clarity.Ready to design your ring?RockHer.com
RockHer Haute Jewels (rockher.com) has 233 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
233 approved reviews, newest moderated first
I loved my experience with Rockher. I had a 1:1 session with a gemologist/designer and got asscher cut earrings to match my engagement ring. I asked for E VVS2 quality and when they came I was beyond thrilled. I know my diamonds and not only did I get what I asked for- but at 1/2 the price I was quoted through other entities. Will definitely return!
By Lisa C.
RockHer was phenomenal to work with. Consistent communication throughout the process. Had a great selection of diamonds and the prices were more than fair! Lady loves her new ring. Me too!
By JustAnswer C.
I have had nothing but good experiences with Rockher, In fact I've purchased not one but 4 diamonds from them, the smallest being 2.71carats and the latest a huge 6.25 carats. They sell the same diamonds as at least 3 other popular sites and always at a cheaper price, sometimes a few thousand dollars less. All you need to do is check the certificate #, not the stock #, to see that the diamond is the same. The diamonds are shipped quickly after they receive then from overseas , always FedEx with a signature required, are packed well in a beautiful presentation case and with all documentation including certificate and appraisal. Each diamond has been a wonder. Although I have not returned any items, I do appreciate their return policy.
By James H.
Rockher is absolutely wonderful!! The communication during the entire process was excellent and my ring is beautiful. I received my order in a very timely manner as well. I highly recommend Rockher and will be purchasing many more pieces in the future.
By Holly
We dealt with John at RockHer. From beginning to end, the experience was TOP NOTCH. We were nervous buying an expensive solitary natural diamond on-line, but are so glad we did. Yes it was cheaper than a jeweler by quite a bit, but buying on-line still made us nervous. We went with our instincts and also did our research-TONS of good reviews 4.9 or 5/5 on-line. That also convinced us to take the chance. THEY ARE COMPLETELY PROFESSIONAL and TRUSTWORTHY! I had the diamond sent to an individual or third party grading company after it arrived for insurance purposes and the diamond was valued quite a bit higher that what we paid!! Happy about that!! VERY happy with the experience all the way around. John is the BEST. Communication throughout the process was superb. Ring and diamond arrived in a timely manner as we needed it to! Thanks for that!! I would give them 6 stars if I could. STRONGLY recommend this company. YOU CAN TRUST THEM to look after you. P.S. Romeo was wonderful too!! Don't hesitate to use these folks. A+ service in an era where one is happy to get B- service. Jim Tengelis/Patricia Koufes
By James T.
I highly recommend this jeweler. John A. and Romeo were very professional, very attentive, they both answered all my (many) questions, and they ultimately designed and delivered my dream custom ring. The ring is high quality and is exquisite!! It is everything I asked for and every detail was just as I requested. I could not be happier. I will definitely shop here again!
By A S.
The most amazing experience with RockHer! Took a little while to ship however the quality and the price is beyond comparison to the open market! With fantastic response time and amazing packing and shipping options, I will only shop with RockHer from now on.
By Nicholas T.
Beyond my expectations! My husband purchased a loose diamond from RockHer for an upgrade to my ring for our wedding anniversary. The company was easy to work with and the diamond was packaged securely! The diamond is more beautiful that expected! Would definitely buy from this company again!
By wolf of D.
