Easy process
Roaster made finding the right bag and quantity easy. Customer support was great. Helped to make sure my bag was going to come out the way I wanted!
By Jon P.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
371 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need fast, quality, custom-printed packaging solutions? We’ve got you covered. Since 2011, we’ve specialized in custom-printed packaging for small businesses ready to look like a big deal. Many brands we’ve worked with (and still do) now ship nationwide and order thousands of units at a time – but that’s a far cry from our roots. Roastar started with a single digital pouch printer and a dream. That’s why we’ll always offer tiny minimum order quantities, lightning lead times, unbeatable customer support, and tools like a click-to-create design UI for all our partners without in-house designers. Stop by our website to explore tons of packaging features, material options (including a growing list of sustainable picks), and free resource content!Check Us OutA little something for everyone. Are you a hobbyist coffee roaster looking to give your smaller batches out as gifts? Maybe your coffee packaging preference is a recyclable tin can or paper tube, rather than a bag. Our growing product offerings are based on customer feedback and staying true to ouraward-winning innovative spirit. We’ve also created dozens of guides, videos, templates, and case studies to support and inspire you on your packaging journey! The Full Product List All About the Process Frequently Asked Questions Our Quick, Easy Quote Tool
Roastar (roastar.com) has 371 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
371 approved reviews, newest moderated first
Roaster made finding the right bag and quantity easy. Customer support was great. Helped to make sure my bag was going to come out the way I wanted!
By Jon P.
Great product and Amanda it’s soo special
By Central Torrefactora C.
Katrina is totally awesome and got my order moving. She’s always been a joy to work with
By Jo K.
professional and friendly
By DawnP
Our customer care rep, Amanda Davison, was wonderful. It was so nice to have one point of contact who was responsive, knowledgeable, and always very positive and helpful. The website and ordering process is very easy and straightforward with lots of great options. Love the option to get samples for free! Our first order of single serve flat packets turned out great.
By Nomi M.
Roastar has been a game-changer for us at Kismet Coffee Roasters. Before discovering Roastar, we were using plain white Kraft bags, but now we have incredible custom coffee bags that truly represent our brand. The 3D modeling feature was a huge help in visualizing and perfecting our design before production, making the entire process smooth and efficient. Plus, the turnaround time was fantastic, especially considering the size of our order. We couldn’t be happier with the quality and service Roastar provides!
By Dristin R.
An intuitive platform that clearly lays out all of the packaging options and cost quotes without having to offer up your email address. Once we were assigned a sales rep, Amanda was very professional and responsive to our questions. Roastar offers great customer service and a quality product. As a small business, we really appreciate those things in a packaging partner as we get our business off the ground.
By Drew
Rapid fast support and amazing products at an affordable rate. Love working with Roastar!
By Jessica G.