Roaster is an amazing company to work…
Roaster is an amazing company to work with. The design process is easy to use.
By Mundymorningjitters.com
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
371 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need fast, quality, custom-printed packaging solutions? We’ve got you covered. Since 2011, we’ve specialized in custom-printed packaging for small businesses ready to look like a big deal. Many brands we’ve worked with (and still do) now ship nationwide and order thousands of units at a time – but that’s a far cry from our roots. Roastar started with a single digital pouch printer and a dream. That’s why we’ll always offer tiny minimum order quantities, lightning lead times, unbeatable customer support, and tools like a click-to-create design UI for all our partners without in-house designers. Stop by our website to explore tons of packaging features, material options (including a growing list of sustainable picks), and free resource content!Check Us OutA little something for everyone. Are you a hobbyist coffee roaster looking to give your smaller batches out as gifts? Maybe your coffee packaging preference is a recyclable tin can or paper tube, rather than a bag. Our growing product offerings are based on customer feedback and staying true to ouraward-winning innovative spirit. We’ve also created dozens of guides, videos, templates, and case studies to support and inspire you on your packaging journey! The Full Product List All About the Process Frequently Asked Questions Our Quick, Easy Quote Tool
Roastar (roastar.com) has 371 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
371 approved reviews, newest moderated first
Roaster is an amazing company to work with. The design process is easy to use.
By Mundymorningjitters.com
Great product, better service, very accessible, very willing to help. But you will pay for it - the only downside, shipping is very expensive (I paid $40 for standard shipping on 4 rolls of labels)
By Ben P.
Easy uploads and fast customer service.
By Randy E.
Great service and product. Just wish I would have known to request labels in rolls of 250 of less, a single roll of 2500 does not fit in my dispenser. Will order again this is a minor issue.
By David S.
The quality of customer service that I have received from Roastar is outstanding — especially from my customer service rep, Amanda Davison. These guys are fast and friendly to deal with and produce outstanding work.
By Tony Smith, Founder, JATO J.
We always receive the service we expect.
By Carlos R.
Katrina was incredibly helpful from the very first chat on the Roastar web site. She quickly got me the information I needed and then was readily available every step of the way to our beautiful printed coffee tins! The team turned around the proofs swiftly and helped me make the changes that I needed too.
By Maureen
Ordered Colored Logoed Tin Tie bags. Had a slight issue that was taken care of quickly and very professionally. Shout out to Katrina! The color on the bags are vibrant and crisp. Would recommend Roastar to anyone looking for customizable bags
By Danielle Y.