Great service
Great service
By Daniel J.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Great service
By Daniel J.
Ro advertised $99 for first month then $145 after but when it came time to choose my subscription they were all $300-450. I asked repeatedly about the 145 and never got a response. Email after email unanswered. Then I got the “this is your last chance” “ you must choose a program”. Scam. False advertisement In response to RO’s message. It doesn’t say anything about $145 monthly consultations + cost of medicine. It simply says $145 a month.
By AJ
Response from Ro· Feb 6, 2024
Hi there- the $99 includes a provider consultation, blood test and health assessment, GLP-1 prescription (if appropriate), and insurance concierge.You will be billed $145 each month thereafter for ongoing care and support and unlimited messaging with your provider, convenient refills, ongoing insurance support, and health coaching for support and motivation. It does not include the cost of medication. I'm assuming the added costs to your subscription were for medication.
The blood work part was really easy and convenient … the kit was sent right to my house .. I can’t review anything else as I haven’t been approved yet for the medication
By Joyce S.
Awesome experience quick and easy process.
By James C.
Joining was straight forward and the program has been great so far.
By Traci C.
The staff at your location was very professional. They helped me until they were actually able to locate my registration in the system.
By Dr. K.
Easy-to-use
By jeff C.
I have been using RO for a couple years and find the doctors to be helpful in achieving my best results.
By James S.