Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Great experience. Fast, easy and intuitive.
By Arthur H.
Response from Ro· Oct 7, 2026
Hi Arthur! We're happy to hear that our quick online visit made receiving your treatment so seamless. Thank you for your positive feedback about our smooth process!
Fast communication. Easy application process. Waiting on first delivery.
By Lynn B.
Response from Ro· Oct 7, 2026
Hi Lynn! Thank you so much for your feedback. We're glad you enjoyed the quick sign-up and prompt support. Welcome to Ro!
Easy and fast
By Justina J.
Response from Ro· Oct 7, 2026
Hi Justina! Thank you for sharing your experience! We're glad to hear that the process was easy and fast. We appreciate you for choosing Ro!
Liked the website and ease of application. Too early to comment on service. Thanks
By John H.
Response from Ro· Oct 7, 2026
Hi John! We're glad to hear you found our website easy to navigate and the online visit process was was simple. We appreciate you taking the time to share your experience so far!
The Ro team is quick to get back to any questions or issues I have encountered. Customer service is very important to me and so far the Ro team has provided excellent customer service.
By Dennis T.
Response from Ro· Oct 7, 2026
Hi Dennis! We're happy to hear that our support team has been responsive to your inquiries. Excellent customer service is a top priority for us, and we appreciate your kind feedback regarding your positive experience with our prompt assistance. Thank you for sharing!
I’ve been charged for my script but no info given on any idea when my glp1 will be shipped. You want a review already?!
By G M.
Response from Ro· Oct 7, 2026
I'm so sorry for any frustrations with your experience. I'm going to send you a message to request more information so that we can better assist you with this. I look forward to connecting with you soon!
ROis very informative and good people to work with, Thank You
By Shirley A. C.
Response from Ro· Oct 7, 2026
Hi Shirley! Thank you so much for the kind words! We're so glad to hear that you've found our team helpful and informative. We appreciate you taking the time to share your experience!
Roe approved my meds very quickly. They were very thorough and explained all the questions I had. When I had an issue with my profile they fixed it fairly quickly. Thank you Roe for a positive experience!
By Melissa
Response from Ro· Oct 7, 2026
Hi Melissa! Thank you so much for sharing your experience! We're glad to hear that our team was able to answer your questions, resolve your profile issue quickly, and make the process a positive one. We appreciate you choosing Ro!
