Too expensive
When you add the price of the meds ($229/month with the membership fee of ($149/month) the total is more than twice the amount of other online stores.
By Robert L.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
When you add the price of the meds ($229/month with the membership fee of ($149/month) the total is more than twice the amount of other online stores.
By Robert L.
Good and fast
By Carol P.
Quick and easy. Good prices and fast shipping
By Douglas N.
Charging too much compared to other companies. Need to talk to a person live. Trying to get my questions answered is ridiculous. I just Canceled my subscription with Ro. Too much money and not enough personal interaction. Deidre Mosher. 503-319-1235.
By Deidre M.
Response from Ro· Aug 6, 2026
Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. We understand that affordability and access to support are important. Our Care Team can be reached through secure messaging in your Ro account or by emailing [email protected], and the Ro Body membership includes ongoing access to licensed providers, prescription management, regular check-ins, secure messaging with your care team, and optional 1:1 nurse coaching. We'll be reaching out to you directly to follow up on your concerns and your cancellation.
At physicians office for a vistit about lower back inquiring about alternative treatment modalities outside of surgery. Weight loss and anti-inflammatory benefits were discussed regarding GLP-1 Inh.
By Kurt G.
I had been trying to get on the Medicare Bridge program for 3 weeks with no success. I entered my information on Ro and was approved the same day after a doctor reviewed everything I submitted. The second day my GLP-1 meds were shipped. I haven’t received them yet since they were just shipped but hopefully the rest of the process will go as smoothly as this!
By Kim
Easiest process to navigate! I am excited for this new journey
By Ava W.
I reached out to Ro after so many attempts to get my life a little under control. Ro was quick, efficient and extremely easy. I got answers in minutes and all the information received until now is more than my doctor was able to provide. Thank you!
By Torrese