Could be easier to order
Could be easier to order. Kept sending me back to the start to enter questionnaire info after I had already done it.
By Camille N.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Could be easier to order. Kept sending me back to the start to enter questionnaire info after I had already done it.
By Camille N.
Great experience, knowledgeable providers, quick service!
By Aileen
It was super easy to get started with Ro. Everything is easy to read and understand and answer! I 10 out of 10 recommend to anyone that is trying to better their health.
By Miranda M.
The price for the GLP-1 is already extremely high. I don't understand why the membership is equally high. Initially, perhaps, but $ 72 monthly for what? I could go to my own doctor, get a prescription, and visit a local pharmacy for the same price as the prescription discount offered here, without the $1000 membership fee, just by clicking a coupon.
By Kathryn L.
Response from Ro· Aug 6, 2026
Hi there, Thank you for sharing your feedback. We understand that affordability is an important consideration. The Ro Body membership includes ongoing access to licensed providers, prescription management, regular check-ins, secure messaging with your care team, and optional 1:1 nurse coaching throughout treatment. Members can also lower the monthly membership cost by choosing a prepaid plan, with rates as low as $74/month. We appreciate your feedback and will share it with our team as we continue working to improve the experience.
Very easy, was walked through every step, and kept me up to date during the whole process.
By abby
I am a first time customer/ patient.. I was very unsure at first because of other places I have tried and felt like I got the run around and they got my money. I am going to start my new life changing program next week. Thank you all for making my experience a great stress-free one.
By Michelle L.
Told me it was one price and then came back and it was like three times what the price was I was quoted $39 and now it's like $119 what gives
By Cody Q.
Fast response great feed back, fantastic customer service
By Katie K.