Easy and fast
Very fast service just waiting for my meds to be delivered
By Yelena G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Very fast service just waiting for my meds to be delivered
By Yelena G.
Easy to navigate
By BRIAN C.
Fast respond
By Judy J.
Easy to register and quick and efficient turn around
By Thomas D.
Great product
By Motivated C.
Reviewed today.
By Matthew K.
You stated that a new patient price for the first month was $39.00 that is whats advertised. Then you get billed AFTER the first month 299$.00 and thats for the next 3 months. You billed me the 39$ immediately then 2 days later billed me the 299.00$ before I've even received any product! Absolute dishonesty toward the consumer
By Dillon D.
Response from Ro· Aug 5, 2026
Hi there, Thank you for sharing your feedback. We're sorry to hear about your experience. The $39 fee covers your initial online medical consultation with a licensed provider. If approved for treatment, the Ro Body membership and medication are billed separately, and prepaid membership plans are charged upfront if selected during enrollment. Please contact our Care Team through secure messaging in your Ro account or by emailing [email protected], and we'll be happy to investigate and assist you.
Great, smooth and fast process love it
By Patrick M.