The efficiency of how fast the docs get…
The efficiency of how fast the docs get back to and how they have your health and wellness at heart
By Betsy
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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7,254 reviews
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Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
The efficiency of how fast the docs get back to and how they have your health and wellness at heart
By Betsy
The ease of using the website, the fast response and shipping
By John P.
“Membership “ required to make purchase, seems very sus, bait and switch type. Gets you to enter insurance info, then charges you a very high price for meds. No value for forced “membership”
By Not T.
Very thorough in finding what works best for my body. Listened to all of my concerns and guided me to a treatment plan that I agreed with. I appreciate the communication and prompt responses. Love Ro!
By Miss C.
There was constant, clear communication when ordering my medication. I’m kept informed on exactly what to expect. The website answers any question I may have. If the answer can’t be found the doctor assures me he is always available. I have not received my medication yet but I constantly receive updates. I’m confident my positive experience will continue.
By dee D.
Good information. Very timely. Too many follow-ups.
By Thomas B.
So easy and the doctor was wonderful!
By Michelle
I was promised to be billed $49 for the first month. When I saw the bill was $149 I was very unhappy . As for the weight loss , I have no comment . When you order , make sure they bill you what was promised .
By Pieter Q.
Response from Ro· Aug 25, 2026
Hi there, we’re sorry for the frustration with your experience. We understand how important it is for the price you’re charged to match the offer you received. We’ll be reaching out directly to review the $49 promotion and $149 charge and help clarify what happened.