I ordered Foundayo from Ro
I ordered Foundayo from Ro. It was easy to do. Delivery was on time. Renewal was on time. Couldn’t be better.
By Robin F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
I ordered Foundayo from Ro. It was easy to do. Delivery was on time. Renewal was on time. Couldn’t be better.
By Robin F.
I have tried to reach out to individual people, but you don’t have a search engine where you can ask specific questions. I’d like to get my prescription so I can get the medicine to my local pharmacy. No one has responded.
By Pam R.
Response from Ro· Aug 25, 2026
Hi there, we’re sorry to hear about your experience. The Ro app provides access to Help Center articles for frequently asked questions, and for account-specific support, you can message your Care Team through Support or email [email protected]. We’ll also be reaching out directly to review your prescription and pharmacy request and help with next steps.
I wish they would be more upfront with their advertising & let people know that there’s a membership fee plus the cost of the drug. And, be transparent about some drugs that increase in cost as the dose increases. Other websites are a same cost every month.
By Geri T.
Through evaluation and enrollment
By Roderick
Easy to use, took care of the prior auth. Love the support options
By Theresa D.
the explaining of how to give yourself a shot was easy to follow
By Darlene K.
They re-used a tracking number from 2025 (its 2026) and lied about shipping my order. I have to dispute the charges with my credit card. Never got the medication or a response from them. Scam.
By Jessica R.
Response from Ro· Aug 25, 2026
Hi there, we’re sorry for the frustration with your shipment and difficulty getting a response. We take concerns about tracking and undelivered medication seriously. We’ll be reaching out directly to review the tracking information, order status, and billing activity and see how we can help resolve this.
Great call! Angel took care of my concerns immediately.
By Ramiro Z.