Highly Recommended
I found the website to clear and very user friendly. So far RO has been a great resource and positive experience.
By Paul H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
I found the website to clear and very user friendly. So far RO has been a great resource and positive experience.
By Paul H.
First of all getting to talk to an actual person was wonderful!!! Plus everything seems to be happening fast.
By Wanda
When I went through the process of checking to see if I was eligible, it says I would be charged only $39 for the first month. That was untrue and misleading. I was charged $39 as a membership fee and then $149 for the first prescription. The information provided during registration started only $39 for the first month. Now I'm very confused and hesitant to continue because I have no idea what I'm going to be charged next month.
By Andrea
Not able to talk to a person and get answer. I email questions yesterday and still waiting to hear from them. Wanted to get Wegovy the pill. Per website I am not entitled to it but will provide Foundayo. Per my search, it will take longer to reach my goal. So they will make more money
By Jasmine
Fast, easy and very professional. Its the real deal zepbound and not a compound.
By Stacie
Easy to use, thorough, and informative
By Taryn P.
Such a long process to fill everything out and very confusing that it says insurance covers the product but then I get the amount from the pharmacy and it's almost $500 so makes no sense how that's not included or covered and later saw that in the fine print but no way knowing how much until you fill everything out and pick a package and put in your credit card information when you shouldn't have to do that until after you find out what insurance will or will not cover
By Angel
Easy to join bit pricy but hope results are worth it
By marc R.