Excellent Service and caring doctors…
Excellent Service and caring doctors and staff!!!!
By Charletta S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Excellent Service and caring doctors and staff!!!!
By Charletta S.
I Have been overweight all of my life this is the first time something has actually worked well for me and has made me feel good about myself and feel healthy for the first time in my lifetime
By Kathy D.
Excellent work
By marina V.
I got the product pretty quick considering where it came from. Wish you would just send it from a pharmacy down here!
By Jane
Easy to navigate questions
By Patrice
I couldn’t get my questions answered in a timely manner. At one point I was told to complete intake questions then I could ask the doctor questions. When I answered questions there was no simple or direct path to asking the doctor questions. The next thing I know I am getting a message that my order is being processed! I immediately sent an email asking to pause until I could get my questions answered. No response. What the hell ?!?! Still no response. It’s been 24 hours and I do not have any answers. I feel duped. I do not feel happy with Ro. I’m thinking I should have stayed with Hers. I got immediate responses to questions there. What I did get here is another notification that my order was processed and is now on its way. It makes me wonder how much you care about me or my health.
By Deb G.
Awaiting my first delivery and so far everything has gone great. Excellent communication and instructions.
By Dawn
The staff is amazing and my dr is the best!!!
By Steven W.