Fast
Fast, reliable, affordable!
By Nikki K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
7,254 approved reviews, newest moderated first
Fast, reliable, affordable!
By Nikki K.
Provided my current prescription for the compound trizeptide shot 50 units and your company wouldn’t offer it to me
By Heather G.
Response from Ro· Oct 1, 2026
Hi Heather! I'm so sorry for any frustrations with your experience. I'm going to send you an email to request more information so that we can better assist you with this.
They will start you off simply and then make it impossible to order anywhere outside of there at there prices. I tried for 3 weeks to get mine filled at a local pharmacy to save money and they made it impossible. They wouldn't send the prescription. Then they wouldn't give all telephone information. You cannot call anyone . It's only messages that they respond to when they feel like it . Horrible
By Anonymous U.
Response from Ro· Oct 1, 2026
I'm so sorry for any frustrations with your experience. I'm going to send you an email to request more information so that we can better assist you with this.
These really work. I've tried other things out there but RO is the best. It works quick, and the effects can last a day or more.
By TG
So far the process has been smooth. But I here that the prices go up the longer you are on it.
By Havia
I have been trying to get a multi month medication plan for over a month. I was told I need to do it at time of refill, that didn't work. Then I was told to cancel my medication and when I submitted for a new prescription it would let me once again no. I was told I couldn't cancel my membership no refunds. I have the membership but no meds. I've been back and forth with ro for over a month and cannot get this resolved. They have no phone number to call. I've asked to have someone call me they never respond to my phone request. Each time I respond to did our answer help, I respond no read the full text trail, the look at the lat question and answer it wrong. I cannot get any help I get AI answers and FAQ. Might have to loss my $1000.00 membership fee because I can't get a multi month medication plan and $200 a month is outrageous
By Beth P.
Timely evaluation and doctor review for approval
By John
Communication
By Shirley A.