Great
Great customer service so far
By Amirali
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
563 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ritani is a high-end jewelry brand modernizing the way people purchase diamond engagement rings and jewelry.
Ritani (ritani.com) has 563 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 459 reviews with 5 stars · Clear filters
Great customer service so far
By Amirali
A start to finish 5-star experience!
By Mrs Lorri D.
So far, I have created and purchaced my engagement and wedding ring with Ritani. This was one of the most stress free experiances ive ever had with online shopping. Ritani is the industry benchmark. It's what every other online business should model themselves after. Top notch customer service, impeccable craftsmanship. 11/10. Customer for life.
By Michael C.
It was good and stream less process to purchase online
By HL
Ritani customer service Excellent. Very one here is the most amazing. Marla Mẹia she very nice the best of customer Service and try her best to help me out even small purchase or biger . My purchase was delay from the vender diamond Marla try to work on and help me get the diamond when ritani received on house and shipped out at one day ( to dear customers if we purchase anything from ritani will try the best of they’re can make us happy we much understand for ritani if they have some delay from the vendor) thanks marla
By Trung P.
Amazing process and great ring/diamond! Best choice to go with Ritani! Wont be disappointed! Do it!
By customer from Chicago A.
Always great customer service from knowledgeable professionals. Ritani does not disappoint.
By D B.
Good customer service
By Kim Oanh N.