Fantastic value
Fantastic value, great interface, quick to answer any questions, and the feedback on getting the ring resized was awesome! Can't recommend them highly enough.
By Cory G.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
563 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ritani is a high-end jewelry brand modernizing the way people purchase diamond engagement rings and jewelry.
Ritani (ritani.com) has 563 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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Fantastic value, great interface, quick to answer any questions, and the feedback on getting the ring resized was awesome! Can't recommend them highly enough.
By Cory G.
First, I can say without a doubt that Ritani had the best prices. Then the customer service was excellent. I enjoyed the entire process. I have already bought another ring.
By Lamar
Great communication and amazing prices! I reached out to Ritani multiple times throughout the process and they were always very helpful and professional. I was skeptical at first because of the price I paid, but my ring is absolutely gorgeous! I hope to purchase more jewelry in the future.
By Michelle C.
The selection and prices simply can’t be beat. Shipping was ridiculously fast and the stone is beautiful!
By CK
I previewed / ordered 3 loose stones with the option to return and find the overall experience really reasonable. Being able to preview at a jewelry store was a huge perk. Overall I find Ritani's pricing as one of the most competitive options online. For customer support, I had more luck with email or online chat over calling
By Yuki Z.
After about a year of waiting and research, I ordered a loose lab diamond to upgrade my wedding ring. I did not know much about diamonds, I kept searching and to be honest, confused. One night I chatted with one of the Ritani support person and she was super nice explaining the difference and which one she recommended. I kept looking trying to decide and 2 days later a new stone with great quality came up with my search perimeter and I purchased it. I got mail information on every step and received the stone 2 days ago. It looks so gorgeous. I would purchase without a worry again from Ritani and to be honest, I don’t think I will ever purchase earth diamond after this point.
By A.B
I had a great experience with Ritani. I purchased a diamond for my wife for our anniversary. She loves it. The price was great, the light performance is amazing and the diamond arrived on time in perfect condition. The website is user-friendly & they have awesome customer service. I highly recommend Ritani !
By Brian
Excellent service and quality. Item exactly as described. I never thought I would buy expensive jewelry online. After my experience with Ritani, I will only buy jewelry online.
By David B.